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Do you spend a lot of time explaining what you need to clients? Are you tired of getting the wrong files or clients not following your processes? Find out how to get what you need from clients to make for a smoother client relationship and more profitable projects.
Providing good customer service doesn’t mean you have to be at the whim of every client request or that the client is always right. In fact, if you do that, your business will suffer. Find out why people pleasing is bad for your creative business.
Having a client (or two) who make up a large portion of your income is a blessing and a curse. They keep you busy, but you lose focus on your freelance business. Find out if you have any gorilla clients, or high client concentration, and what to do about it.
The Risks of Having One Big Client (Gorilla Client): Read or Listen
Many freelance designers struggle with boundaries, taking on and putting up with bad clients. But setting boundaries with clients means good clients and a better, more profitable creative business. Find out 10 signs you need boundaries and how to set them.
Getting content from clients is definitely high on the list of complaints from designers. Find out 12 ways to motivate your clients to send you content, so that you get projects done on time and profitably.
Just because you put up a website and have a nice portfolio doesn't mean potential clients will find it or contact you. Learn strategic steps you can take to get people to your site, keep them on your site and taking action, so you build a profitable creative business.
How to Get More Leads From Your Website With Josh Hall: Read or Listen
Find out what books are on my list of top creative business books for freelance graphic designers to help you with starting your own business, sales and marketing, getting clients, positioning, pricing and profit, confidence, mindset and more.
Top 11 Creative Business Books for Designers: Read or Listen
When you take on work that isn’t a good fit with your skills and expertise, it can result in a bad testimonial, no referrals and the work not being profitable. Find out when graphic designers should turn down work from a prospect or existing client.
Graphic designers often get ridiculous or demanding requests from clients. We can laugh at some, but others are cringe worthy. Find out 11 ridiculous client requests and how to respond to them, so that you leave your dignity and respect intact.
11 Ridiculous Client Requests and How to Respond to Them: Read or Listen
By screening prospects and asking strategic questions, designers change the conversation from design to problem solving, get more respect and increase the perceived value of their work. Find out what questions a graphic designer should ask a client.
What Questions Should a Graphic Designer Ask a Client?: Read or Listen
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