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Clients

Episode #41:

5 Reasons You Shouldn’t Respond to Clients Right Away

Responding to clients

Is your MO to respond immediately to calls, e-mails and texts from clients? Stop! You’re not helping yourself or your client by being so fast to reply. In this Creative Brief episode, I cover 5 reasons you shouldn’t respond to clients right away. …

Episode #24:

7 Mistakes When Presenting Design Work and Asking for Critique

Graphic designer presenting design work

Are you making any of these mistakes when presenting design work to clients? Find out and learn how to present your design work, so you get more respect and less pushback on your designs. Also, find out mistakes you might be making when asking for critique from other designers and others in general. Plus, don’t miss this one seemingly harmless question you should stop asking clients. …

Episode #16:

A Creative Business Convo With Cameron Foote

creative business

What should you consider before going out on your own as a freelancer? How should you present your work to get objective feedback? When should you push back with a client? How can you earn more respect from clients? Should you specialize? Creative business guru Cameron S. Foote shares his insights on all of these topics. …

Episode #13:

Are These Essentials in Your Design Contracts and Estimates?

Design estimates and contracts

Do you know what to include in your design contracts and estimates? Do you know if your projects are profitable? Do you have trouble pricing your work? Do you suck up out-of-scope work that you should be charging for? Do you wonder if your contracts are protecting you? Find out when I use a contract, what I take into consideration when pricing work and what I include to protect myself from scope creep or potential legal issues. …

Episode #8:

Improve Your Processes and Your Client’s Experience

Are you getting what you need—and want—from clients?

  • Do clients send you the wrong types of files?
  • Does it takes a long time for clients to sign your contracts?
  • Do you find yourself resending logo or print files for the umpteenth time?
  • Are you embarrassed because clients point out edits you missed?
  • Do you make it easy for clients to say yes?

Learn how to improve your processes for a smoother, more enjoyable and efficient workflow for yourself and the client, so they keep coming back. …

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